Feste Co. is building its inventory every month. Our online catalogue will have popular items that have been rented in previous events, but if you’re looking for something specific, please do not hesitate to reach out. We do have items that we don’t have photos of yet online and are always looking to bring in new items. 

We require a minimum of two weeks for all custom orders, sometimes longer. Custom orders are to be paid for when the order is placed. We can customize most of our backdrops as well. A $50 paint fee applies per backdrop to change the color. We will do our best to match the color of the request we’ve received. 

The best way to submit an order request is to fill out the form on our website! Simply browse our items, pick what best suits your event, input quantities, date, and venue information, as well as set up and tear down time. From there we will send you an estimate. If everything is confirmed, we will convert the estimate into an invoice. A 25% deposit is required upon booking, and the remainder is due 2 weeks prior to your event. If you have requests for custom items, etc. please feel free to continue to reach out to us directly. 

If you are looking for our team to deliver your rentals, we require a minimum order of at least $500.00 in high season (April-September). Minimums for deliveries may be applied based on your location. We ask that you please inquire for further details. Pick-up is available for smaller items.

Local delivery/pick up within Hamilton starts at $100.00.
GTHA $150.00-$200.00.
Oakville/Mississauga/Elora $250.00-$300.00.
Toronto $300.00+.

Please note that delivery rates are set given delivery is within normal business hours. If delivery/tear down is required before 9:00am or after 8:00pm there will be additional surcharge. Please feel free to continue to reach out to us directly for further details. You will receive a delivery/tear down time within an hour window. We will try our best to get there within the given time frame. delivery, our staff is instructed to deliver to a mutually convenient ground floor location. If the location is not on the main level and requires the delivery to be made upstairs or downstairs without proper elevator access, our staff are not authorized to carry things up or downstairs/steps and the order will be left on the ground level unless arranged and confirmed prior.

For residential deliveries the client (or a representative) must be receive the delivery.

For deliveries to venues: The client does not need to be at the venue to receive the delivery, however it must be confirmed that the venue will be open and a representative of the venue will be on-site to accept the delivery.

We require a 25% non-refundable deposit upon booking, remainder is due 2 weeks prior to your event. The following payments are accepted: all major credit cards via square platform, or E-transfer to info@festeco.ca. If paying by e-transfer please include the invoice number in the message. If a password is required please put the password as "rentals’’.

The 25% deposit processed upon confirming your order is non-refundable. The rest of your order if cancelled within 30 days of your event will be refunded if there’s a need to cancel. If your order is cancelled within 30 days of your event the total amount will be non-refundable. Custom orders can not be refunded if cancelled.